Sometimes the first question is not what to do next, but what has actually happened — and whether it is correct. This is for situations where a decision, process, or course of action needs to be reviewed carefully before the right next step can be identified.
This may include funding decisions, Care Act decisions, NHS Continuing Healthcare decisions, capacity or best interests decisions, deputy decision-making problems, or other situations where the immediate need is structured review, clear analysis, and a realistic plan for what follows.
This may be the right place to start if:
How are you involved in the situation?
A decision has been made — about care, funding, treatment, or capacity — and you need a structured review of what happened, whether the right process was followed, and what your realistic options are from here.
Continue → 02You are acting for someone else and need a clear, technically grounded review of a decision or situation before deciding how to respond — in a way that is proportionate, defensible, and aligned with your duties.
Continue → 03You are advising, supporting, or making decisions within a complex system and need a structured review of the position before deciding what should happen next.
Continue →Not sure which route fits? Get in touch and we can help identify the right starting point.
What a review may involve
A structured review typically begins with identifying which legal and regulatory framework governs the situation — whether that is the Care Act, the Mental Capacity Act, NHS Continuing Healthcare frameworks, or another body of rules — and assessing whether the decision or process in question met the requirements of that framework.
From that analysis, the available options become clearer. A review does not presuppose a particular course of action. Its purpose is to give you an accurate account of where things stand, so that any next steps — whether that is a formal challenge, a structured letter, mediation, or no further action — are taken from a position of understanding rather than uncertainty.
Examples of situations we review
A local authority or NHS body has refused or reduced funding, and it is not clear whether the decision reflects the person's needs or the correct framework.
A decision has been made about capacity or best interests, and there are concerns about whether the Mental Capacity Act has been properly applied.
A deputy is facing a disputed or unclear situation and needs a clear view of the legal position before deciding what to do next.
How this work is usually structured
Scoped work
Each review is defined at the outset — a specific question, a bounded scope, and a clear output. We do not structure advisory work as open-ended engagements.
Fees agreed in advance
The cost of each piece of work is agreed before it begins. You are not committed to an escalating process before you have decided what, if anything, you want to do next.
Start with a conversation
No document upload is required at this stage. The first step is a conversation about the situation. From that, we can advise on what a review would involve and what it would cost.
If this sounds like your situation, start with a conversation.
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